I am downloading data to Excel via a Query and can export raw pulse values to Excel for 2 x electricity and 2 x gas OK but it fails when I get to the 4 water meters. But seemingly only if I include 4th (South Wing Bypass) - which is bottom of the meter list. I always see a good profile on screen but it then repeatedly fails when I export to Excel and tells me to contact support - so I am! I was getting the same error when I tried some days ago - so its repeatable. I think it works if I export South Wing Bypass on its own (so will try this now!) but not when it is included with any of the other 3 water meters.
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